Sebotol Petals shampoo 500ml. Boleh guna sehingga 10 kali untuk rambut lebat dan panjang.

Sekali penggunaan, warna tahan pada rambut sehingga 1-2 bulan.

Guna 1-2 kali saja sebulan, tidak perlu guna setiap hari. Hanya ratakan terus Petals Shampoo ke atas bahagian rambut yang beruban tanpa perlu campur dengan air. Biarkan 15 minit kemudian bilas sehingg bersih.

Kesan serta merta sepantas 15 minit selepas guna Petals shampoo ni.

Petals shampoo Lulus KKM.

• Nombor Notifikasi KKM Black NOT240104787K & NOT240103628K
• Nombor Notifikasi KKM Darkbrown NOT240104785K & NOT240103887K

Anda boleh semak di web NPRA.

Petals Shampoo mendapat kelulusan dari HALVEC (Makmal Panel JAKIM) dan bebas daripada bahan tidak halal.

Halvec Laboratories Sdn. Bhd. (Halvec) beroperasi sebagai makmal perkhidmatan bertauliah ISO17025 di Malaysia. Makmal ini menawarkan perkhidmatan ujian dan pengesahan meliputi skop Ujian Halal, Ujian Toyyiban dan Ujian Etika. Protokol analisis yang Halvec gunakan adalah diakreditasi di bawah ISO 17025 yang memastikan ketepatan, integriti dan kebolehpercayaan keputusan. Halvec sentiasa menyokong standard tertinggi integriti, ketepatan dan kecekapan dengan mengambil bahagian secara tetap dalam program ujian kecekapan rasmi.

Petals shampoo telus air dan sah wuduk kerana shampoo ini mengandungi ejen untuk hair color ini telus air. Antaranya adalah phenylenediamine dan paratoluediamine.

Bahan tersebut berfungsi untuk membuka cuticle rambut supaya hair color boleh masuk ke dalam rambut dan telus air. Ianya bukan hanya duduk di atas lapisan rambut yang boleh membuatkan hair color itu tidak telus air.

Peratusan bahan ini juga digunakan dengan kadar yang sesuai dan tidak menjejaskan rambut & kulit kepala.

Kami cadangkan untuk buat patch test pada kulit especially belakang telinga atau belakang leher terlebih dahulu :

• Calitkan sedikit Petals shampoo & sapu di bahagian belakang telinga atau belakang leher untuk 15 minit dan bilas
• Sekiranya tiada sebarang reaksi/kemerahan atas kulit tersebut dalam masa 24 jam, bermakna tiada alahan dan boleh teruskan proses warna rambut.

Kami buat pengeposan dari Shah Alam, Selangor melalui perkhidmatan kurier Ninjavan ke seluruh Malaysia dan Singapore.

Return, Exchange & Money-back Guarantee Policy

Customer Satisfactions

At Petals, your satisfaction is our first priority. We stand behind the quality of our products and will make things right if you are not satisfied with your purchase. We believe that we can work together with our customers to make every purchase a positive experience. Our shipments are carefully inspected before leaving our warehouse. But in the event you received faulty item, simply follow the instructions below.

Important:

Money back guarantee/cash refund for proven-failed product only

No cash refund except for no-stock item(s)

No cash refund on any defective items. We will do exchange only

No cash refund on not suitable, not match, change mind situation

All SALE and promotional-priced items are non-returnable, non-refundable and non-exchangeable.

Customers can return damaged/wrong/faulty items (apart from sale items) within 3 days of receipt date for a exchange of that item. Any lateness will not be entertained and item(s) will be returned back to the customers.

Orders cannot be cancelled once it is being processed. No refunds and cancellation will be entertained.

In all cases, the items returned must be in their original condition and the original packaging. The goods will be inspected once received.

The goods are customer’s responsibility until they have reached our warehouse. Please ensure to package your returned items properly in order to avoid damages. Petals is not responsible for any items that are returned with damage.

Petals will not be responsible on missing parcel / lateness / return back due to third party delivery partner. However we will help you on the process to track and enquire on your parcel.

We recommends you use a postal service that insures you for the value of the goods you are returning and obtain a proof of posting.

What if I received a damaged?

Firstly, we apologize if the products received was damaged.

1. Please email us at mekaremasofficial@gmail.com as soon as possible.
2. Fill in the return form provided by customer service.
3. Packing and return

Replacement must be informed as soon as possible within 3 days after receiving.

NO REFUND. Only exchange, this is to avoid used item returns and want a money back.

Customer can request for an exchange with any of the items available only with same value or higher.

Customer needs to send a picture of the faulty items. Upon receiving the item, inspection will be made.

Upon acceptance, all returned items will take up to 14 working days to be processed by our warehouse.

All courier charges for your return package will be borne by the customer

Please obtain a delivery receipt/airway bill/tracking number from the courier company of your choice to trace your return package if it reaches our warehouse.

Money-back Guarantee Terms & Condition

Money back guarantee/cash refund for proven-failed product only.

1. Please email us at mekaremasofficial@gmail.com as soon as possible include:

          a) A video that shows pumping the shampoo focusing on the bottle’s nozzle & liquid

          b) A video that shows customer using the shampoo (before, current, after)

          c) A picture of postage airwaybill slip with product image

          d) A picture of batch number on product packaging/box – MFG Date / EXP Date

        2. Fill in the return form provided by customer service.

        3. Packing and return

Customers can return faulty items within 3 days of receipt date for a exchange of that item. Any lateness will not be entertained and item(s) will be returned back to the customers. Upon receiving the item, inspection will be made.

Upon acceptance, all returned items will take up to 14 working days to be processed by our warehouse.

All courier charges for your return package will be borne by the customer.

Please obtain a delivery receipt/airway bill/tracking number from the courier company of your choice to trace your return package if it reaches our warehouse.

The management of PETALS reserves the right to reject any returns at our sole discretion shall we find any goods returned in a damaged condition.

Repeated Returns

We offer a flexible return policy to make your online shopping experience a pleasant one. We do monitor the number of returns made by our customers, and continued returns will be flagged and potentially lead to the suspension of your petals.com.my account.